General Support

Errors in the shop

Need support regarding: Connecting issues, launcher issues, website issues or client bugs? Make a thread in here and our staff will be with you shortly.
Forum rules
NOT FOR IN-GAME SUPPORT.

Errors in the shop

Postby Fenrys » Sat Mar 18, 2017 5:29 pm

Hi,

I have been trying to buy the vial of the Sands from the shop, and I have reached out in an email already but I figured I'd post here as well.

Every time I try to purchase the Vial of Sands from the shop instead of the website loading the payment/promo options screen it just refreshes the shop webpage. I don't have a paypal account as I'm using a gift card to pay for the purchase so my only option seems to be thru the shop. Could you please look into and fix the web. Thx

ps. a few friends have tried to purchase it as well all with the same results.
Fenrys
 
Posts: 8
Joined: Sat Mar 18, 2017 4:19 pm

Re: Errors in the shop

Postby Janitor » Sat Mar 18, 2017 6:08 pm

Please contact me via Skype or email and we will sort it.

Normally you need to refresh your browser or clean the cache.
Also try a different browser.
Architect of Disruption since 1995
User avatar
Janitor
Owner
 
Posts: 301
Joined: Sun Sep 18, 2016 2:02 pm
Location: Azeroth

Re: Errors in the shop

Postby Fenrys » Sun Mar 19, 2017 4:27 pm

Thx I'll try that.
Fenrys
 
Posts: 8
Joined: Sat Mar 18, 2017 4:19 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 2 guests