Kudos on first GM experience!

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Kudos on first GM experience!

Postby yijer » Sat Mar 18, 2017 9:06 am

Just wanted to drop a note to say "Great Player Support!'.

My Buddy and I were not able to complete a quest (for whatever reason) and I dropped a ticket in game. (not even sure if that was the proper place) I was checking the GitHub (didn't see one for this issue) when a GM chatted back and fixed the issue> All of that was inside 5 minutes. I am sure not all tickets can be handled that way, but it does show activity, willingness and dedication in the support staff.

I even got a joke out of the deal!

Thanks for the help BARFMACHINE! :D :D :D :D :D
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Re: Kudos on first GM experience!

Postby JuNNeZ » Sat Mar 18, 2017 9:52 am

Barf is great, it's just cleaning up the barf in the break room is a hurdle. Glad to hear you had a great experience, we try to do that as often as possible.
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