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vip charged but not granted

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vip charged but not granted

Postby sirflano » Mon Jun 12, 2017 9:54 pm

I just bought vip through visa, however I had to resent my authentification code after five minute and when I returned to the 'paylet' page it claims '3D secure verification failed' and won't progress any further, however I have been charged the five euro fifty and could not use any vip powers ingame as my account has not been made vip.

Any help to resolve this would be greatly appreciated.
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Re: vip charged but not granted

Postby ShadyHashtag » Tue Jun 13, 2017 6:51 am

Make sure you log out then log back in. If you are logged in while buying VIP it won't activate till a relog. If it still has not happened. Email the staff @ http://www.wow-mania.com/contact
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Re: vip charged but not granted

Postby Janitor » Tue Jun 13, 2017 10:41 am

Please contact support at:
support@wow-mania.com

or via Skype: wow-mania.com

No point posting this kind of issue here.
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